Sunday, September 20

Not unusual Samsung Galaxy S10, S10 Plus, and S10e issues and the best way to repair them

It’s little marvel the Samsung Galaxy S10 vary has proved so in style since its liberate in spring 2019. Comprising 3 fashions, the Galaxy S10 vary boasts a hole-punch show, tough new {hardware}, and a few outstandingly flexible digicam tech.

However like every issues in lifestyles, it’s no longer absolute best. Whether or not you’re rocking the Samsung Galaxy S10, the super-sized Galaxy S10 Plus, or the inexpensive (however nonetheless nice) Galaxy S10e, you’re more likely to come throughout some issues and problems that make lifestyles together with your selected spouse a bit tougher to care for. However don’t concern, there are answers to maximum problems, and we’re right here to dig them out so you’ll prevent pulling your hair out. Listed below are one of the vital maximum commonplace Samsung Galaxy S10, S10 Plus, and S10e issues, and the best way to repair them.

Downside: Bother with fingerprint reader

It sort of feels some S10 customers have reported problems with the instrument’s fingerprint reader, consistent with threads at the XDA Builders discussion board. Customers are receiving error messages asking them to press tougher at the reader, with some complaining that it most effective works round 20% of the time.


  • Sadly, it doesn’t appear there’s a snappy repair for this. Problems with the fingerprint reader had been it sounds as if addressed in contemporary updates, however if you happen to’re nonetheless experiencing issues, take a look at taking away your display protector and spot if it solves the problem.
  • It’s your decision to check out scanning a couple of other palms to peer which goes right for you. Many customers have reported good fortune with a complete thumbprint — and you should definitely middle your thumb at the sensor, slightly than scanning it from the facet.
  • It’s additionally value unticking the display sensitivity button, which you’ll to find by way of going to Settings > Show > Contact sensitivity transfer.
  • On the other hand, chances are you’ll wish to go back your telephone to the producer for a restore or substitute.

Factor: Bluetooth connection disappears whilst display is off

A dropped Bluetooth connection will also be extraordinarily traumatic, particularly if it disappears whilst you’re the use of Bluetooth headphones or while you’re taking note of songs within the automotive. Sadly, plenty of S10 customers are complaining that their telephones are dumping their Bluetooth connections whilst they’re getting used, interrupting songs, podcasts, and make contact with calls.

The general public are discovering that whilst Bluetooth connects positive first of all, it disconnects randomly whilst the display is off, most effective to reconnect once more as soon as the telephone is woken up.


  • The issue seems to stem from the telephone’s app optimization settings striking apps to sleep whilst the display is off, without reference to whether or not it’s getting used or no longer.
  • In case your drawback is with a particular app like Spotify, you’ll flip off optimization only for that app. To try this, head to Settings > Apps, then hit the 3 dots within the top-right and make a choice Particular get right of entry toOptimize battery utilization. Make sure that the drop-down field on the peak says All, then scroll down and untick Spotify or no matter app you’re the use of.
  • In case your drawback is with the Bluetooth connection to your automotive, then move during the above means and untick Bluetooth battery control from the Optimize battery utilization listing.

Downside: Vulnerable LTE connection

5G could also be the brand new hotness, however 4G remains to be the most efficient community for many customers. Which makes it much more traumatic when it doesn’t paintings. Rather a couple of customers are reporting their Galaxy S10 Plus has a vulnerable 4G connection and is loading webpages and different content material extraordinarily slowly, whilst swapping between 4G and 3G. But it surely’s no longer simply a subject matter with the S10 Plus, as customers with the Galaxy S10 have reported the problem too.

One commonplace thread appears to be that lots of the units are the use of Dash’s community, despite the fact that one criticism comes from Vodafone in Egypt, so it is probably not solely comparable on your service.


  • Unfortunately, this factor has been round for the reason that S10’s vary used to be launched, and customers are nonetheless reporting issues in spite of the discharge of a tool replace from Samsung that used to be supposed to unravel issues. To manually test for any updates, head to Settings > Device replace > Obtain and set up.
  • If the newest updates don’t make a distinction, it can be value talking on your service to peer if they are able to get to the bottom of issues for you.

Additional studying

  • The way to use Samsung Pay
  • The way to reset a Samsung Galaxy S10, S10 Plus, or S10e
  • The most productive Samsung Galaxy S10 guidelines and methods

Factor: Deficient battery lifestyles

With significantly better batteries than earlier S vary flagships, the brand new Galaxy S10 vary boasts much-improved battery lifestyles. Alternatively, threads at the XDA Builders discussion board counsel some customers are experiencing battery drain even if they’re no longer the use of their telephones, with some telephones shedding 30 p.c in their price when left in a single day. This drawback most commonly impacts the Samsung Exynos chip-equipped variations of the S10 vary, which is maximum telephones outdoor of the U.S. Whilst the Exynos chips have historically noticed worse battery efficiency than their American opposite numbers, this drawback is a ways too excessive to be a easy distinction between processors.

It sort of feels the issue could be two issues. The primary is a matter with the telephone’s proximity sensors, which means that the telephone’s display by accident activates whilst in a pocket or bag, expanding load at the battery. The second one factor is a trojan horse that forestalls the telephone’s battery-saving sleep characteristic from kicking in after the telephone has finished a VoIP name on apps like Skype or WhatsApp. This 2nd trojan horse has been showed to just be affecting Exynos S10 telephones.

Sadly, there’s no everlasting repair for both trojan horse but, despite the fact that there are workarounds for each.


  • As a way to save you the proximity sensor trojan horse from affecting you, it’s highest to show off your At all times On Show and Raise to Wake.
    • Head to Settings > Lock display, and untick At all times On Show.
    • Then move to Settings > Complicated options > Motions and gestures, and untick Raise to wake.
  • Solving the a ways worse VoIP trojan horse comes to not anything as everlasting. It’s a must to restart your telephone after each and every VoIP name to transparent the trojan horse and make allowance the deep sleep mode to kick in.
    • On the other hand, you have to simply steer clear of such services and products, however bearing in mind it comprises voice messages on apps like Fb Messenger, that may be a bit tough.

Downside: Overheating